Frequently Flagged Up Questions
Q: Where do I collect my ‘Flag up my Hero’ Kit from?
A: Collection of your ‘Flag up my Hero’ Kits (s) will be from the Museum foyer Thurs – Mon, 10am – 4pm. Please make clear to staff that you are collecting a flag kit. Your flag needs to be completed by 4pm on Monday 14 September.
If you are unable to collect your kit, please email us at email@example.com so that we can make alternative arrangements.
Q: I am vulnerable and can’t collect. Can you deliver my ‘Flag up my Hero’ Kit?
A: If you are unable to collect your kit, please email us at firstname.lastname@example.org so that we can make alternative arrangements.
Q: Will you ensure that social distancing measures are in place?
A: Please be assured that measures will be in place to ensure that all health and safety regulations are adhered to, as per the Coronovirus (COVID-19): guidance for museums, galleries and heritage sector.
Q: When is the Museum open?
A: The Café, Shop and Gertrude Hermes exhibition are now open. For the inside story on news and developments at the Museum, sign up to our newsletter.
Q: When I have made my flag, what do I do?
A: Please write your name clearly in biro on the reverse of your flag(s). Please return your completed flag by Monday 14 September at the latest.
Q: I am unable to deliver my flag to the Museum, are you able to collect my flag once I have made it?
A: If you are unable to deliver your flag to the Museum please let us know when you collect your kit or the kit is delivered to you or email email@example.com. Please complete your flag by Monday 14 September.
Q: Where will my flag be flown?
A: Your flag(s) will be flown from the front of the Museum, so that passers-by and visitors can see it and to celebrate your hero.
Q: Will my flag be returned to me when it comes down?
A: Yes, if you clearly write your name on the reverse of the flag in biro, we will contact you when your flag is ready for collection.