Head of Facilities and Commercial

Are you a skilled and successful Buildings Manager with operational and commercial experience in search of a new challenge? The River & Rowing Museum is a dynamic independent museum approaching its 25th anniversary in 2023. We need your skills to help deliver our new Forward Plan and Project Sustainable Future ambitions, which include substantial upgrades to the building infrastructure.

Purpose of role

Reporting to the Director, the Head of Facilities and Commercial has direct responsibility for key areas that underpin the museum’s activities. You will lead a talented team committed to delivering on targets to significantly raise the Museum’s admissions and commercial income, build our volunteer programme – providing an excellent visitor experience, with facilities and a building which are fit for purpose.

You will lead on an ambitious upgrade programme to deliver a building for a sustainable future. Within the role is responsibility for security of Museum buildings and collections, the safety of staff and visitors, and building maintenance. In addition, you will manage all aspects of IT, health & safety and security, visitor services and facilities.

Click here to download the Job Pack Head of Facilities and Commercial March 2021.

Click here to download the RRM-Application-Form-2021.

The closing date for applications is 5pm on Thursday 22 April 2021.

Volunteering at the River & Rowing Museum

Volunteers enrich the work of the River & Rowing Museum by contributing their skills and time to our diverse programme of exhibitions, events, and a nationally important permanent collection.

Volunteering with us provides an engaging and enriching experience with opportunities to build transferable skills and gain valuable experience within the culture and heritage sector whilst supported by a friendly team.

There are a number of exciting volunteering opportunities available at the Museum: 

Visitor Welcome Volunteer

We are looking for enthusiastic volunteers to support an experienced Front of House team in providing a warm and friendly welcome to our visitors, enabling them to feel safe and confident whilst having a fantastic museum experience.

Click here to download the RRM Visitor Welcome Volunteer Role Description 2020

Grounds Maintenance Volunteer

We are looking for enthusiastic volunteers to help us maintain the Museum grounds to ensure they are accessible, enjoyable areas for our visitors and encourage nature to thrive. Can you help us?

Click here to download the Grounds Maintenance Volunteer Role Description

Museum Maintenance Volunteer

Do you have an eye for detail and enjoy a challenge? We are looking for enthusiastic volunteers to support us with light building maintenance and technical support for our exhibits. Can you help us?

Click here to download the Museum Maintenance Volunteer Role Description – River & Rowing Museum

Maintenance, Curatorial and Education: if you are interested in volunteering with our maintenance, curatorial or education departments, please get in touch so we can keep you updated as opportunities arise. How to get involved:

We don’t require previous experience of working within museums and welcome people of all abilities.

Volunteers are eligible for:
• Free admission to the Museum
• 10% discount on admission for up to two friends or family
• 10% discount on children’s workshops and adult lectures
• 10% discount in the Museum shop and café
• Biannual social events
• Invitation to Private Views
• Quarterly Volunteer Newsletter

How to get involved:
Please complete the Volunteer Enquiry Form and email it to Juliet Harris, Volunteer Coordinator at or send it to Volunteering, The River & Rowing Museum, Mill Meadows, Henley-on-Thames, Oxon, RG9 1BF.

If you have any questions regarding volunteering with use please email or call 01491 415 600.

Click here to download the Volunteer Enquiry Form.