Contact the Shop

At the River & Rowing Museum, we believe in high quality customer service and ensuring full customer satisfaction so if you are not entirely happy with a product or an order that you are trying to place online or even just a general query, please call us as we would like to hear from you. To do so, please contact us using the methods below.

By email:

We aim to respond to your email within 24 hours of receipt dependent on the nature of the query and of any third parties involved.

By telephone:
Call our Customer Service team on 01491 415600, between 9:30 am – 5:00 pm Monday to Friday (excluding public and bank holidays).

By post:
Customer Services
River & Rowing Museum Shop
Mill Meadows
Henley on Thames

Customer Service opening hours:
Monday – Friday 10:00am – 5:00pm (excluding public and bank holidays)