Visit the River & Rowing Museum
Please consider making a donation to help secure the Museum’s future.
January 2020 – IMPORTANT UPDATE:
Regrettably, the WHOLE MUSEUM (including Cafe and Shop) is now CLOSED until further notice. We will reopen in line with government guidance.
Please keep checking back here for further updates or sign up to our enews – including for details of our online events programme.
IMPORTANT – Pre-existing ticketholders 21 December 2020 – 4 January 2021: If you are an existing ticketholder for pre-booked visits between 27 December and 4 January, please email firstname.lastname@example.org to rearrange the date of your visit to see Elmer and Friends and/or General Admission. Please bear with us – we will endeavour to be in touch with you to rearrange your visit as soon as we know more about when we’re able to reopen the Museum. Alternatively, if you are able, and we realise this won’t always be possible, please do consider gifting the cost of your tickets to the Museum during this challenging time.
BOOK YOUR VISIT: To control the number of people in the Museum and ensure that everyone has a safe and enjoyable experience, we’ve introduced a booking system. Bookings are limited to a max of 6 people per household group or support bubble. Advance booking is highly recommended.
- Your general admission ticket books you a fixed time slot to enter the Museum, with access to all galleries.
- Please arrive earlier than your allotted time slot if you wish to visit the Café before your timed entry to the galleries.
- Time slots are available throughout the day (From 10am, with last entry at 3.40pm). Please book a ticket for each member of your party (including children and under 4s) of up to a max of 6 people per household or support bubble.
- If you arrive after your arrival time slot, we will do our best to enable you to enter the Museum but cannot guarantee this.
- The Upstairs Galleries (International Rowing Gallery, John Piper, River, Community and Henley Galleries) ALL close at 4.30pm for cleaning purposes. The Museum’s Ground Floor (including Wind in the Willows) closes at 5pm.
- Entry to a number of our galleries including Wind in the Willows and John Piper Gallery is limited to ensure safe social distancing.
- Please note that the John Piper Gallery will close for exclusive small group Curator Tours at 2pm on selected Fridays.
Wind in the Willows – important information
- When you arrive at the Museum Wind in the Willows time slots are given on a first come first served basis allowing you time to visit in your own household group or support bubble on a first come, first served basis (max of 6 people). The 20 minute slot you are booking for general admission is to enter the Museum as a whole not specifically the Wind in the Willows.
- With Wind in the Willows being such a popular part of the Museum visit for many and to protect the safety of all our visitors which remains our highest priority, we will be limiting household group or support bubble circuits of Wind in the Willows to one circuit per group. Visitors are therefore invited to enjoy the exhibition as much as possible as they move through the space. Audio Guides for the exhibition will be available at the discretion of the front desk team depending on demand for the exhibition. Last entry to Wind in the Willows 4.30pm.
Our exclusive John Piper Gallery Curator Tours need to be booked in advance separately to General Admission (these tickets do not include general gallery access).
Download a Gallery Trail to your phone to help you explore:
Or print these Artist Adventure trails to complete on your visit. Bring your own pencil or buy one from the Museum shop.
Please be assured that visitor safety is the Museum’s highest priority.
- Limit the number of visitors in the Museum so that there is plenty of space for all
- Provide hand sanitiser stations for everyone to use
- Give you a warm welcome at a safe distance
Help us by:
- Maintaining a social distance by keeping a safe distance from anyone outside your household
- Following government guidelines – we’re insisting all visitors to wear a protective face covering whilst visiting the Museum
- Providing us with your contact details for Track & Trace
- Staying at home if you or anyone you’ve been in contact with have been feeling unwell
- Supporting our staff and following their guidance during your visit
Track and Trace
In order to help reduce the risk of a local outbreak of coronavirus, we are taking contact details for customers, as well as recording times entering and leaving our premises. In line with guidance issued by the Department for Health and Social Care, we will keep your details for 21 days. We will share them with Test and Trace personnel, if asked, in the event of a fellow customer or staff member testing positive for coronavirus.
Data will be handled according to GDPR, security and ethical standards at every stage of the process – from its collection and storage by us to its transfer and use by NHS Test and Trace. NHS Test and Trace will handle all data according to the highest ethical and security standards and it will be used only for NHS care, management, evaluation and research.
The River & Rowing Museum welcomes visitors of all ages to our award-winning building on the banks of the River Thames.
A short walk from the centre of Henley on Thames, the Museum is also a short walk from Henley on Thames railway station with car parking (£4 per vehicle) for Museum, Cafe and Shop visitors only. The Museum is fully accessible to wheelchair users. Museum car park closes at 5pm daily.
As a charity with no ongoing government funding, the River & Rowing Museum relies on income from visitors and supporters like you. With its income drastically reduced whilst closed during lockdown and in order to secure the Museum’s long-term future, a flat rate parking charge of £4 per vehicle has been introduced for the first time in the Museum’s 21 year history. Thank you for your support.
*Image – Temple Island, Henley. Credit: Hedley Thorne (instagram.com/SouthOxfordshire).