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Wind in the Willows – Self-Guided Visits
7th September 2020 @ 10:00 am - 4:00 pm
Have you missed the story of Ratty and friends? Our Wind in the Willows gallery is OPEN again!
Visit The Wind in the Willows like never before – in your own exclusive family group (40 mins per visit per household or support bubble – max of 6 people).
Mole has been working very hard these many months spring-cleaning – sweeping and dusting. Now that, with aching back, he’s finally able to throw down his brush, he and his friends are ready to welcome you back. Visitors young and old can enter our enchanting recreation of the riverbank world of The Wind in the Willows with its 3D models, theatrical lighting and music.
For your safety, the interactive elements of the exhibition, including the Gypsy Caravan, have been removed. All visitors over the age of 11 are asked to wear face masks and to hand sanitise before and after their visit to the exhibition.
Pre-booking essential. Museum open Thurs to Mon. Parking charge of £4 payable in person at Museum front desk.
Bring the exhibition to life with our Wind in the Willows Meadow Trail. The riverbank trail includes Ratty’s water trees, Mole’s eye view of the meadows and Badger’s Woods.
Don’t miss our Wind in the Willows Family Fun Day on 13 September. Book today.
Terms and conditions
1) Self-guided visits for The Wind in the Willows are offered in the first instance for the days specified – Thurs to Mon (Fri 28th August to Mon 7th September inclusive) – with a maximum of 6 people in the same household group or support bubble per 40-minute time slot subject to availability at the following times: 10.10-10.50, 10.50-11.30, 11.40-12.20, 12.20-13.00, 13.10-13.50, 13.50-14.30, 14.40-15.20, 15.20-16.00
2) Pre-booking of your tickets and preferred time slot with a £10 deposit online to secure your visit is essential – it is unlikely that walk up tickets will be available.
3) Tickets are subject to availability. A maximum of 6 people is welcome per visit booking based on a household group or support bubble and your personal visit experience in The Wind in the Willows lasts 40 minutes.
4) Payment for day tickets for Wind in the Willows (£9 for Adults, £6 for children aged 4-18) will then be taken on your arrival on the day of your visit at the Museum Front Desk – minus the pre-paid £10 deposit per household group or support bubble. Please arrive a maximum of 10 minutes in advance of your allotted time slot to ensure there is time to complete the transaction.
5) Friends, Henley 100 Club, Art Fund National Art Pass holders, Annual passholders and Volunteers must all pre-book the deposit for their household or bubble’s visit and show their membership cards / proof of Annual Passholder or Volunteer status on entry. The deposit paid to reserve the slot will be refunded at the time of visiting. Any accompanying visitors (within the same group of 6 – household or support bubble) who are not Friends must pay for Day tickets as normal on arrival. Again – please arrive a maximum of 10 minutes in advance of your allotted time slot to ensure there is time to complete the transaction.
6) Entry to the special exhibition Art of the Wild: Gertrude Hermes and the Natural World is included in the same day ticket price with this visit but entry is subject to availability due to the importance of limiting numbers in the exhibition space due to social distancing. The rest of the Museum remains closed – upstairs galleries are opening on 10th September.
7) Cancellation policy – in the event that you are unwell, we will make every effort to rearrange your visit for another date. We reserve the right not to exchange the ticket if availability does not allow this.
8) If you would like to visit the Shop as part of your visit, please arrive at least 30 minutes ahead of your allotted time slot to allow shopping time in advance of your exhibition visit. We cannot guarantee direct entry into the Shop post-exhibition visit owing to numbers and social distancing.
9) Car parking is additional to the exhibition visit price and can be paid at the Museum Ticket Desk on arrival. Friends and Henley 100 Club Members must share their Membership cards at Front Desk with reference to car parking voucher.
10) No seating will be available in the Gallery.
11) All visitors over the aged 11 and above must wear a facemask unless they are medically exempt from doing so.
12) Visitors are asked to use the hand-sanitiser at the entrance to the exhibition and again on exit.
13) The interactive elements of the gallery including the Gypsy Caravan have now been removed. Visitors are asked not to touch any of the exhibits.
14) An audio handset narrating The Wind in the Willows story is available to support your visit should you wish. These will be sanitised between visits and – where possible – subject to quarantining.